CANCELLATION POLICY

We are committed to providing all of our clients with exceptional care and timely manner. For this reason we have instituted a 24 hour cancellation policy for all appointments. We understand that sometimes life gets in the way and appointments need to be rescheduled or canceled however, we kindly ask that you provide at least 24 hour notice if you need to cancel or reschedule your appointment this allows us to offer the timeslot to another client who may be waiting for an appointment! If you do not show up for your appointment and do not provide any notice the full cost of the service will be charged (100%). If you were late we reserve the right to cut your service you’ll be charged for! If you are more than 15 minutes late we do not have enough time to perform the service due to timing you will be charged in full. We appreciate your understanding and cooperation and following our cancellation policy. Our goal is to provide the best possible service to all of our clients in this policy helps us achieve that goal by ensuring that our aestheticians time is used efficiently in effectively. (I have read this policy and understand that I need to provide at least 24 hours notice when rescheduling or cancelling an appointment. If I fail to contact the office at least 24hrs in advance, I will be charged the appropriate cancellation fee)